Delete your FlipFast account

You can delete your FlipFast account in the app, or request deletion without installing the app.

In the app

1. Sign in to the FlipFast account you want to delete.
2. Open Settings and choose Delete account.
3. Read the confirmation and confirm the deletion.

Without the app

Email support@flipfast.co.uk with the subject “Delete my FlipFast account”. Send the request from your FlipFast account email if possible, and identify the account or sign-in provider you used. Do not send your password, payment card details or identity documents. We may need to verify that the account belongs to you before deleting it.

What is deleted

Account deletion removes your FlipFast sign-in account and its associated cloud listings, item photos and saved preferences. Deletion is permanent. You can also delete individual saved listings and their associated cloud photos in the app without deleting your account.

Delete individual listing data

1. Sign in to FlipFast and open Listings.
2. Open the listing you want to remove and choose Delete, then confirm.
3. Keep the app connected so deletion can sync to the cloud.

This removes that saved listing and its associated cloud photos while keeping your account and other listings. To request deletion of other data without closing your account, email the address above and describe the data you want removed.

Subscriptions and external accounts

Deleting FlipFast does not delete your Apple or Google account and does not cancel a store subscription. Cancel renewal in the store where you subscribed: Apple subscriptions or Google Play subscriptions. Payment providers may retain transaction records under their own retention policies; FlipFast cannot delete records held by Apple or Google.

For other deletion requests or questions about retained transaction records, contact the email above. See the FlipFast Privacy Policy for data retention information.